A medical treatment facility was experiencing significant delays in patient treatment.
To understand the actual times treatment was taking to be delivered.
To understand where critical bottlenecks occurred in the delivery of treatment.
To make the process run both more quickly and more consistently, and so increase throughput to deliver more treatments in a given time period.
To ensure improvements were made in critical places that enhanced performance, and were genuinely sustainable.
Processing capacity and throughput capability was increased by almost 50%. Patients were treated both more quickly, and more consistently!
