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Case Study - Increasing processing capacity and throughput capability by over 35% via Systems Dynamics Process Simulation and Lean


A large IT function in a financial business, operating an Agile environment, was suffering extended delivery timescales when developing customer requests.

1. We gathered process data

To understand the actual times requests were taking to be delivered.

2. We built a Systems Dynamics Process Simulation

To understand where critical bottlenecks occurred in the Development process.

3. We simulated the dynamics of the process and identified critical bottlenecks - and how to remove them

To make the process run both more quickly and more consistently, and so increase throughput.

5. Result

Processing capacity and throughput capability was increased by 35%!


Delivery to Plan


Processing Capacity and Throughput Capability


ROI from aorist consultancy, training and coaching

Businesses typically benefit from a 50 - 100+ times rate of return, when measuring the cost of an aorist Lean 6 Sigma or Systems Thinking / Systems Dynamics Simulation training course and coaching against the benefits derived from applying it the very first time in their business.