The sales of mortgages were under target in a key region of a national Financial Services business.
To find out what really mattered. We used Design For 6 Sigma methods to do this.
To understand which branches could give us all insights to the potential causes of high performance.
Which correlated strongly with what the customers had said was important to them.
To ensure everyone was operating consistently, to a high standard.
Market share increased by 100%!
Delivery to Plan
Market Share Increase
ROI from aorist consultancy, training and coaching