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Case Study - Reducing Quotation Time by over 90% via Lean


Quotations in a large business were taking too long. On average it took 50 days to quote.

1. We mapped the process

To understand the current system

2. We added data to the process and identified bottlenecks

To identify the key improvement focus areas.

3. We identified systemic bottleneck causes and solutionised

To speed the process up, by removing process constraints and time traps.

4. We implemented and measured

We adopted the solution and added pre-and-post-change data to a Process Behaviour Chart, to ensure changes were effective ... and sustained.

5. Result

Time to quote was reduced from 50 days to <5 days on average, a 90%+ reduction!


Delivery to Plan


Quotation Time Reduction


ROI from aorist consultancy, training and coaching

Businesses typically benefit from a 50 - 100+ times rate of return, when measuring the cost of an aorist Lean 6 Sigma or Systems Thinking / Systems Dynamics Simulation training course and coaching against the benefits derived from applying it the very first time in their business.