Proving root cause of failure in 6 Sigma to guarantee improvement
Identify possible causes.
Identify all the likely causes of the problem (e.g. poor training, insufficient resources, etc.) and rank them in sequence of likelihood.
Relate causes to the problem.
Gather data about the most likely causes (e.g. do defects rise as volume of work rises, etc.), and use it to compare to the problem.
'Prove' causes using simple statistical methods.
Correlate the 'hypothesised' causes to the problem to identify and demonstrate causal linkage. Acting on proven causal links guarantees significant improvement.
aorist Service Lean 6 Sigma
Achieve step-change improvement in the processes in your service business to get the results you need.
Effective step-change process improvement, defect removal and variation reduction is critical to successfully increasing output and reducing costs in complex and inter-dependent service processes. Through our years of experience in helping clients achieve step-change improvements to their processes, we can help you increase output and reduce costs in your business.more